Electric scooter warranty covers all defects in material and workmanship of the Product arising or occurring as a result of normal and ordinary use of the Product. Technical specifications like top speed, range, climbing ability and braking power are not guaranteed and provided only as a reference. These values cannot form a basis for an Warranty & Disclaimer claim.
Warranty applies only to scooters sold by LIFERACE.ch for private use, for the original purchaser. Warranty does not apply to aftermarket and professional / commercial use. All Warranty claims must be handled with LIFERACER.ch Service.
You must be the original owner and have your proof of purchase or order number. The warranty protects you against manufacturing defects.
Please also take note of the weigh restrictions for your scooter and read the manual before using your scooter. In order to enjoy your e-scooters fully and for a long time, LIFE RACER strongly advise you the correct use of e-scooters. Please have a look of main recommendations for use of e-scooters
The warranty will cover manufacturing faults with the scooter. This warranty is limited to the repair or replacement of defective items and said repair and replacements are the sole remedies of the warranty.
The shipping costs to ship the product back to us and from us will not be covered. Please get in touch before your purchase if you would like to discuss.
The warranty will cover manufacturing faults with the scooter. This warranty is limited to the repair or replacement of defective items and said repair and replacements are the sole remedies of the warranty.
Normal wear and tear are not covered by the End User Warranty. Wear and tear items include tires, brake pads and discs, brake cables, fork covers, charging port cover, grips, rattle and shaky steering column or folding mechanism, loose bolts, screws, clamps and pins, etc. The end user is responsible for checking the technical condition of the scooter before every ride and maintaining the scooter.
Any modification to the scooter will void the warranty. The warranty will also be void if you are not the original owner. The warranty is non transferrable.
If you have a warranty claim, you will need to follow the below process:
Customers who have their products delivered outside of the CH our warranty policy above still applies, however we would not be always able to accept a product to be shipped back to us (depend on the country). We will ship the required parts to you if necessary after viewing photos and videos of the issue. If this does not solve the issue we would look for a local technician on your country.
All of our scooters are adult scooters, and should not be ridden by anyone under the age of 16 years of age. Most of our scooters have a weight limit of 100kg – 120Kg. SCOOTERS ARE NOT WATERPROOF.
The use of e-scooters is legal, but Switzerland is known to be quite strict in terms of road laws.
In order to be considered as a road legal electric scooter, the electric scooter must meet the following criteria, among others:
» A motor power not exceeding 500 Watts
» A maximum speed of 20 km/h
» A front and rear brake (including at least one brake acting by friction)
Anyone over the age of 16 can use an e-scooter without a permit. On the other hand, adolescents between the ages of 14 and 16 must have an M permit (for mopeds).
Landstrasse 122, 5430 Wettingen
Güterstrasse 126, 4053 Basel
General-Wille-Strasse 10, 8002 Zürich
Langgasse 85, 9008 St. Gallen
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√ Free advice
√ It will take 15-30 minutes
√ Location: Basel or Wettingen
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