Why you are not getting enough range?

We haven’t done a tutorial in a while and we thought it is appropriate to address the most pressing topic in the e-scooter and e-bike world i.e. Li ion batteries! We try to answer many of your most pressing concerns in battery maintenance.

electric scooter escooter maintanence repair battery wheel componwnta high-preforming charging chek-up atoring cleaning free service basic 1000 km

Many people wonder: what is done when you send your e-scooter to the workshop to find out why you are not getting enough range? If battery range is the concern, we will first look at a few things in order of importance:


Tire Pressure

Low tire pressure can reduce your e-scooter range by as much as 50%. A properly inflated tire can Ensure that your e-scooter can last the full specified distance. If tire pressure is ok, we move on to the next checklist point.


Check if your terrain is full of upslopes and down slopes. That typically compromises the range of the e-scooter by as much as 30%. If your terrain is mostly flat, then we move on to the next point on the checklist.

Weight of rider

We hate to say it but plus sized riders cannot expect to get close to the specified range of their e-scooter. It takes a lot more power to push a heavier load and this extra power needed means less distance. Consider the typical rider weight of 75-85kg, the average battery can get you 3.36 km per Ampere Hour. For a 100kg rider, that mileage will reduce to 2.2 km per Ampere Hour.

Ambient Temperature

Heat is the nemesis of all mechanical beings. Heat causes wear and tear, breakdowns, and shutdowns of batteries. Most batteries can operate OPTIMALLY at 40 deg C and below. But when conditions exceed 60 deg C, things start to degrade. Batteries will either shutdown or work very inefficiently. So on a hot day and if you are riding your e-scooter for a vey long distance, do take note of your battery temperature and how it will affect your journey.


When you have exhausted all the possibilities above, the only thing left to check is your e-scooter battery. 

There are 2 ways to diagnose: 


The first is to physically ride the e-scooter after a full battery charge. Riding it in normal operating conditions is the most accurate way to gauge a battery performance but it’s also the most tedious. 


The 2nd and the simpler way is to perform a bench test simulating normal operating conditions or stress test conditions in our LIFE RACER workshop.

CHF 22
  • One Free General Services per year
  • One Free MUST TO DO Service per year
  • Waiver of all service and diagnostic charges
  • Free Tube/Tire Repair
  • Puncture protection fluid
  • Free Consumables like brake pads and folding parts
  • Free Brake Tuning Always
Full Service every 1000km
CHF 69
  • Full safety check
  • Brakes adjusted and/or set up
  • Steering column adjusted
  • Electrical contacts cleaned
  • Battery health check
  • Full battery charge (turnaround time allowing)
  • Firmware updated (where possible)
General Service
CHF 59
  • Full safety check
  • Tightening of loose screws, especially around the folding joint
  • Check on brakes for function and condition of brake pads
  • Check on tyre condition
  • General cleaning and dust removal
  • Overall visual check to spot for parts that appear to be in need of replacement



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√ Location: Basel or Wettingen




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