Service & Repair
Welcome to the LIFERACER.CH Service Center
Our service:
- Fast diagnosis: Our experienced team will quickly analyze your problem and provide a detailed repair quote within 24 hours. CHF 45,-
- Customer-friendly service: We speak your language! Our service team is available to assist you in a friendly and competent manner and will be happy to answer all your questions.
- High-quality repairs: We only use original parts and the latest technology to ensure your e-scooter returns in top condition.
- Out-of-warranty repairs: Even if your warranty has expired, we can help you.
- Pick-up and delivery service: If you don’t have a store near you, we offer a convenient pickup and delivery service. Your e-scooter will be picked up from you and returned to you after the repair.
This is how it works:
Important note
Please contact us to arrange a workshop appointment before your visit.
We maintain and repair many models of e-scooter. If you havent purchased your e-scooter by LifeRacer and if you do not have spare parts for other brands than you need to contact us before visit!
LifeRacer workshop waiting times
Please consider the following waiting times.
🔥 May to September
1-2 weeks waiting time for appointment
1-2 days for the service
🐢 October to April
1-3 days waiting time for appointment
1-2 days for service
What can I do myself to best care for my e-scooter?
It is helpful to take a good look at your e-scooter beforehand. This way it will stay functional for longer and require the minimum amount of service. We have summarised the most important care instructions in our blog post. Click here
Services and tariffs for LifeRacer Service
The basic rates apply if you bring the vehicle to us. Please contact us in advance to make an appointment by phone directly with local workshop. For an additional charge, our courier will pick up your vehicle from your home anywhere in Switzerland and bring it back to you after the service or repair.
Tires & Tubes
|
Tube / Tire Change (front or rear) |
CHF 60,- |
|
Tube / Tire Change (front & rear) |
CHF 95,- |
|
Solid Tire VSETT 9/9+ Change (pro tire) |
CHF 90,- |
|
Etwow and Ninebot ES / G30 (pro tire) |
CHF 90,- |
|
Solid Tire VSETT 8/8+ Change (pro tire) |
CHF 90,- |
|
Tubeless Tire Change 11 inches (front or rear) |
CHF 105,- |
|
Tubeless Tire Change 11 inches (front & rear) |
CHF 155,- |
|
OKO tire puncture protection fluid implication |
CHF 10,- / tire |
Parts replacment
|
Replace the motor |
CHF 140,- |
|
Replace the battery |
ab CHF 90,- |
|
Replace the controller |
CHF 75,- |
|
Replace the display |
CHF 35,- |
|
Replace the rear or front fender |
CHF 29,- |
Security
|
Finger print key switch installation |
CHF 55,- |
|
Key switch installation |
CHF 65,- |
More And more...
|
Waterproofing with silicon |
CHF 35,- |
|
Cleaning (frame, drive and parts) |
CHF 69,- |
Service
|
Service - Basic |
CHF 115,- |
|
Service - 1000 km |
CHF 350,- |
|
Repair & Service 1 hour |
CHF 95,- |
|
Return & Deliver |
ab CHF 90,-hour |
Brakes & Pads
|
Brakes adjustment |
CHF 20,- |
|
Brake pads change (includes adjustment) |
CHF 25,- |
|
Brake lever change |
CHF 45,- |
|
Brake Bleed (Hydraulic) |
CHF 35,- |
|
Disk brake / brake caliper change |
CHF 25,- |
Speed manipulation
|
RC speed limiter installation |
from CHF 60,- |
|
Remove of the speed limit |
CHF 59,- |
|
Speed limitation (on 20km/h) |
CHF 59,- |
Screws
|
Steering column adjusted |
CHF 25,- |
|
Tightening of loose screws, especially around the folding join |
CHF 25,- |
Prices do not include cost of physical parts / components unless stated.
All prices incl. 8.1% VAT
SERVICE - BASIC
CHF 115.00
To ensure your e-Scooter stays fit for a long time. Recommended annually.
Full safety check
Check & tightening of loose screws
Check and adjust brakes
Steering column adjusted
Check lighting system for function
Check tires and inflate
Check and lubricate folding mechanism
Folding mechanism / tighten screws
Test drive
Please note that spare parts are charged separately, and repairing or replacing broken parts is not included in the standard service package. Any additional repairs required will be quoted and billed accordingly.
1000 KM SERVICE
CHF 350.00
Your vehicle will be completely overhauled, including cleaning and engine maintenance.
Full safety check
Check & tightening of loose screws
Check and adjust brakes
Steering column adjusted
Check and lubricate folding mechanism
Folding mechanism / tighten screws
Adjust and lubricate steering head bearings
Check lighting system for function
Check tires and inflate
Lubricating moving parts
Engine care
General cleaning and dust removal
Full battery charge (turnaround time allowing)
Test drive
Please note that spare parts are charged separately, and repairing or replacing broken parts is not included in the standard service package. Any additional repairs required will be quoted and billed accordingly.
+ CLEANING
CHF 35.00
Complete cleaning of frame, drive and small parts
+ REPAIRS
CHF 90.00 / hour
Billing according to effort and material
+ RETURN AND DELIVER
ab CHF 70.00
Collection and return to your desired address
Collection up to 31 kg (with packaging): The e-scooter must be well protected (cardboard + styrofoam). Collection is possible from Monday to Friday. You can choose the day of collection, the service itself will inform you of the exact time. The price for collection and delivery is CHF 70.00
Collection over 31 kg (with packaging): The e-scooter will be collected or delivered by a special heavy goods delivery office, The e-scooter must be well protected (cardboard + styrofoam). It is necessary to know the dimensions and weight of the package. Collection is possible from Monday to Friday. The price for collection and delivery is from CHF 190.00
There is no delivery without box, we recommend you to visit the first velo store and ask for an empty carton.
